Privacy Policy

This Privacy Policy explains how DevsCrew collects, uses, shares, and protects information when you visit our website, contact us, use our forms, purchase services, or work with us on product, marketplace, mobile app, AI, SaaS, integration, or development projects.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, company name, project details, billing information, support requests, uploaded files, messages, and any other information you choose to share with us.

If an account, client portal, dashboard, or workspace is made available to you, we may collect account data such as login details, profile information, organization details, permissions, project activity, support history, and account preferences.

We also collect technical and usage information such as IP address, browser type, device information, pages visited, referring URLs, approximate location, timestamps, diagnostics, and interactions with our website or emails.

API Keys And Integration Keys

Some projects may require API keys, access tokens, webhook secrets, integration credentials, staging credentials, or similar technical information for services such as payment providers, AI providers, analytics tools, CMS platforms, marketplace platforms, email providers, hosting providers, or automation tools.

When you provide these keys to us, we use them only to deliver the requested service, troubleshoot the relevant integration, or support the agreed project scope. You should provide limited-scope credentials where available and rotate or revoke keys when access is no longer needed.

How We Use Information

We use collected information to:

• Respond to inquiries and provide customer support.
• Prepare proposals, estimates, invoices, and project plans.
• Deliver development, design, AI, marketplace, SaaS, integration, consulting, maintenance, and support services.
• Manage accounts, client communication, onboarding, permissions, and service access.
• Process payments, credits, subscriptions, retainers, or service purchases.
• Improve our website, content, services, security, and user experience.
• Send service updates, administrative notices, and relevant business communication.
• Monitor performance, prevent abuse, debug issues, and protect our systems.
• Comply with legal, tax, accounting, contractual, and security obligations.

Payments

Payments may be handled by third-party payment processors, invoicing platforms, banks, card networks, app stores, or marketplace payment providers. These providers process payment details under their own terms and privacy policies.

DevsCrew does not directly store full card numbers, bank account details, card security codes, or payment authentication data on this website. We may receive and store payment status, invoices, receipts, billing contact details, transaction identifiers, purchase history, tax information, and related records needed for accounting, support, and compliance.

Analytics And Cookies

We may use cookies, pixels, local storage, analytics tools, and similar technologies to operate the website, understand traffic, measure performance, improve content, remember preferences, and evaluate marketing effectiveness.

Our website may use analytics services such as Google Analytics. These tools may collect information about your device, browser, approximate location, pages viewed, referral sources, and interactions with the website. You can control cookies through your browser settings, though some website features may not work as intended if cookies are disabled.

How We Share Information

We may share information with service providers and partners that help us operate our website, communicate with customers, host infrastructure, process payments, manage analytics, deliver email, provide project management, support development work, or maintain security.

We may also share information when required by law, to enforce our agreements, to protect our rights or users, to prevent fraud or abuse, or as part of a business transfer such as a merger, acquisition, reorganization, or sale of assets.

We do not sell personal information.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No online service, transmission method, or storage system can be guaranteed to be completely secure.

You are responsible for keeping your own account credentials, project credentials, API keys, and integration keys secure.

Data Retention

We retain information for as long as needed to provide services, maintain business records, resolve disputes, comply with legal and accounting obligations, enforce agreements, and support security. Retention periods may vary based on the type of information and the purpose for which it was collected.

Your Choices

You may contact us to request access, correction, deletion, or restriction of your personal information where applicable. We may need to verify your identity before processing a request, and some records may be retained where required for legal, tax, accounting, security, or contractual reasons.

You can unsubscribe from non-essential marketing emails by using the unsubscribe link where provided or by contacting us.

International Data Transfers

We may work with customers, contractors, infrastructure providers, and service providers in different countries. Information may be processed in countries other than where you live, subject to applicable legal requirements and reasonable safeguards.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and remove it where appropriate.

Changes To This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Update” date.

Contact

Questions about this Privacy Policy can be sent through our contact page or by using the contact details available on the DevsCrew website.